ReadPartner Inc.

This article describes the Main Workspace for the <a href="https://help.readpartner.com/en/articles/11484521-how-to-use-social-media-listening">Social Media Listening</a> feature.

The Main Workspace also includes <a href="https://help.readpartner.com/en/articles/11484916-social-media-listening-filters">Filters</a> and <a href="https://help.readpartner.com/en/articles/11484950-social-media-listening-ai-tools">AI Tools</a>, which are covered in the dedicated articles.

The source. This part shows the name of the channel that published this

- The source. This part shows the name of the channel that published this
- Time Published.

The body shows a preview, which includes a title, a picture, and a post snippet or description.

Clicking the body of a post opens the social media website where you can read the original post.

1. Author. This element shows who wrote the post
2. Sentiment. Sentiment shows if the article has a positive (green), neutral (yellow), or negative (red) tone overall
3. Impact. Impact shows how influential this post is, which is based on the number of user interactions

1. Share. This allows you to share this post through __CURRENTLY DISABLED__
2. Save. This allows you to add this news post to your <a href="https://help.readpartner.com/en/articles/11484689-social-media-listening-sidebar#h_31de6ee349">Saved Posts</a>

1. Left cluster, left to right
 1. Author. This element shows who wrote the post
 2. Sentiment. Sentiment shows if the article has a positive (green), neutral (yellow), or negative (red) tone overall
 3. Impact. Impact shows how influential this post is, which is based on the number of user interactions
2. Right cluster, left to right
 1. Share. This allows you to share this post through __CURRENTLY DISABLED__
 2. Save. This allows you to add this news post to your <a href="https://help.readpartner.com/en/articles/11484689-social-media-listening-sidebar#h_31de6ee349">Saved Posts</a>

If not, please do not hesitate to contact us directly by clicking the Help Center button in the bottom-right corner and sending us a message!

Social Media Listening Main Workspace

Find answers and get help from Intercom Support and Community Experts

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Social Media Listening Main Workspace

Outline

The header

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